We provide our technology support services in a variety of ways so as to most closely fit your specific needs.
This includes our Service Desk, Remote Monitoring and Management Services, Onsite Support Services, and Remote Support Services. With every managed services agreement, our clients have access to our entire team of experienced full-time system engineers with skills and experience across a broad spectrum of technologies and platforms, as well as access to our fully staffed U.S. based service desk, 24 hours a day, 7 days a week, 365 days a year.
Our managed services offering includes strategic technology planning and management, including assistance with budgeting, purchasing, procurement, contract analysis and negotiation, etc. as needed. Finally, we provide vendor management services that ensure that all of the vendors that interact with your network are operating as efficiently and effectively as possible.